2 Responses to “CSU: ITIL v3 Service Knowledge Management System (SKMS)”

  • sonjac99:

    Great!!! Marco has …
    Great!!! Marco has excellent ability to deliver his ITIL knowledge & experience in such straightforward way and makes perfect sense to me. Very unique! Well done!

  • zoemoonspell:

    Marco has the best …
    Marco has the best ITIL videos available online – this stuff should have been available years ago! Finally someone that actually shares some knowledge in ITSM space – the rest of the course providers either seem to sit on it, charge a fortune and only copy it from others! Way to go IsleBeeBach!